TALON gives a hospitality group one system for every property: a public booking site guests book direct, an operations dashboard across the whole group, and role-based accounts for every person on the team. The booking site is built in, so there is no separate monthly booking platform to pay for.
See revenue, occupancy, open inquiries, upcoming arrivals, and anything overdue, across every property, before the first guest calls.
The owner gets the group view. Managers, front desk, housekeeping, kitchen, and guides each open the part that belongs to them.
Built for operators running more than one venture at once. Hospitality groups outgrow single-property tools fast. TALON keeps the booking site, the operations dashboard, the staff accounts, and the guest conversations in one place, across every property, every brand, every employee.
A public booking site and an internal operations system, joined together. Add a property, link a brand, scope its rates, and it keeps its own identity inside one operation.
A branded, public-facing site where guests browse, check availability, and reserve. No third-party booking-engine fees, no commissions to channels you do not control. The site is included, so there is no separate monthly booking platform to pay for.
Revenue, occupancy, open inquiries, upcoming arrivals, and overdue flags, live, across every property in the group. The owner sees the roll-up without rebuilding it from spreadsheets.
Add a property, link a brand, scope its inventory and rates. Each keeps its identity with no copy-paste between tools.
Owner, manager, front desk, housekeeping, kitchen, and guide each get the part of the operation that matches their role.
Direct bookings come through the site you own. Other channels become a supplement, not the main line.
Staff mark a turnover from the property, a manager clears an inquiry between check-ins, and the owner checks the numbers from anywhere. TALON works on a phone in the field and on a desktop in the office, so the operation keeps moving without waiting for one back-office computer.
Bookings, events, catering, photography, maintenance, vendors, and the money side each have a home. Open the command center and move straight to the work waiting for the office.
Compose, drafts, and outbox in one place. Ask Juniper, the admin assistant, to write the reply, summarize the day, or surface anything overdue. Juniper is built in and optional: the platform runs the same with it turned off.
Catering, photography, PODS, veterans, maintenance, supplies, and vendors, each a section that stays connected to the property and the booking behind it.
Track each order by date, party size, status, and amount, from first inquiry to a confirmed feast, without a separate events tool.
Keep shoots, photographers, and the events they belong to together, so the schedule and the billing stay in step.
Trails, fire pits, HVAC, hot tubs, and lockboxes, tracked as tasks against the property they belong to.
Outstanding amounts stay visible next to the people and properties they belong to, so nothing quietly slips.
For operators running several ventures at once, the command center holds ventures, clients, leads, a studio, ideas, and the day, so the whole portfolio opens on one screen.
Ventures, today, clients, leads, the studio, the calendar, and the team come together in one command center, so nothing about the wider operation lives in a separate tool.
Capture an idea, keep your own, and hand one off, so the good ones survive a busy week instead of vanishing into a note app.
The day is laid out by part and tagged to the venture it belongs to, so rentals and photography do not blur into one pile.
The same home screen carries into the evening, so the last look at the operation is as clear as the first.
Guests meet a branded site that looks like the property they are about to enjoy, browse the space, and reserve their dates in a few taps. The booking they make flows straight into the same operation your team runs.
One system holds the promise on the public site and the work behind it, so what a guest is shown and what your staff deliver stay the same thing.
The booking site carries search, property detail, and a clean reserve flow. Aquila, the guest-facing assistant, answers the routine questions on the site and hands off to staff when a person should decide.
Guests search dates and browse what is available on a site that carries your brand, then move straight to the property that fits.
A short reserve flow turns interest into a held booking that arrives inside the operation, ready for the office.
Aquila handles rates, availability, policies, and packages, and hands off cleanly to staff for anything that needs a human decision. It is a built-in assistant, not the main event.
The owner reviews the group. A manager works the day's arrivals and inquiries. Front desk, housekeeping, kitchen, and guides each see the slice that belongs to them. Guests see only the polished booking site. One operation, the right view for every person in it.
Group revenue, occupancy, inquiries, and arrivals, with the property behind each number.
The day's arrivals, open inquiries, turnovers, and the work due across the properties they run.
Bookings, guest records, and messages for the property in front of them.
Today's turnovers and cleaning schedule, marked done from the property.
Catering orders, event run sheets, and the schedule for the guests they serve.
Your group owns every row across every brand. We run the hosting, updates, and support.
TALON is delivered as a working system and managed after launch. The parts below are the facts a careful owner asks about before signing.
The booking site and the operations dashboard both work on a phone in the field and on a desktop in the office.
Runs on cloud infrastructure that scales up for a busy season and back down when things are quiet, so you pay for what you use.
Your records live in your own accounts, one workbook per property plus a master operations layer. You own every row, with no vendor lock-in.
Per-property, role-based access. Add or revoke staff in seconds, with an audit log for every change.
Juniper (admin) and Aquila (guest) run on Claude. Bring your own key and pay Anthropic directly. The platform runs the same with AI turned off.
Deploys into your own cloud project with the booking site and data under your accounts. We run it for you: hosting, maintenance, and updates included in the monthly.
We map the group: properties, brands, room and rate inventory, staff structure, the guest journey, and the booking patterns that already work.
The booking site is branded per property or per brand. The internal dashboard is configured around your role structure. Juniper and Aquila are tuned to your tone, your policies, and your packages.
Owner walkthrough, per-role staff training, and a phased rollout property by property. The booking site goes live and the dashboard takes over the operational layer.
TALON was designed and built around one hospitality group: its properties, its brands, its roles, and the way its guests book. It is not sold as a product. If your operation needs something built around how it actually works, that is the conversation to have.
TALK TO US ABOUT A CUSTOM BUILDThree demos are open and fully clickable: the guest booking site, the owner command center, and the operations side. Take a look, then book a walkthrough for your own group.
Prefer email? tammy@mindpalacehypno.com