FREQUENTLY ASKED

How does this work?

Answers to the questions I hear most often about ownership, technology, cost, and what it actually takes to replace five software subscriptions with one platform you own.

FOUNDATIONS

Ownership, Cost, and How This Works.

Do I own the system or am I paying a subscription?
You own it. Every platform we build is a one-time investment. You get the code, the data, and the infrastructure. There are no monthly fees, no per-user charges, and no lock-in. When the build is finished, the system is yours to run.
What do I actually get with a turnkey platform like TAPESTRY?
An entire business platform — permits, real-time enforcement, payment processing, customer support, revenue analytics, guest parking, automated renewals — that replaces roughly $85,000 a year in separate software subscriptions. You go from five platforms to one. One purchase. No subscriptions. You own it forever.
What happens after the build?
You run it. These systems are built to operate independently — automated renewals, scheduled reports, self-service portals. If you need changes down the road, we scope and price them separately. You are never locked into a maintenance contract.
Why would I buy a custom platform instead of using enterprise software?
Enterprise software charges thousands per year, locks your data behind their terms, and gives you features designed for everyone. A custom platform costs less than a single year of most enterprise subscriptions, runs on tools your team already uses, and does exactly what your operation needs — because it was built for your operation.
What technology do you build on?
Production-grade infrastructure. Node.js, PostgreSQL, React, Python, Docker, Google Cloud. The specific stack depends on what the platform requires. Everything runs on real cloud infrastructure with real databases, real payment processing, and real security. These are commercial-grade systems deployed in production.
BY OPERATION

Industry-Specific.

Do I need to own parking lots to start a parking management company?
You manage parking on behalf of property owners — apartments, offices, commercial buildings. They need enforcement and permit management; you provide the platform and the service. TAPESTRY gives you the entire operation: permits, enforcement, payments, and revenue tracking. You bring the contracts.
How does the AI customer support know about my business?
It reads your knowledge base — locations, pricing, policies, FAQs — from your own data. When a customer asks about a permit or pricing at a specific property, the AI looks it up in real time. It handles routine inquiries around the clock via web chat and SMS, and escalates to your team when a conversation needs a person.
How quickly can I be operational?
Turnkey platforms like CANOPY and TAPESTRY are already built. We brand them to your business and hand them over — three days, a week at most. Custom operational systems are scoped to your operation and typically deliver within weeks.
Can I run my entire operation from my phone?
Yes. Every system we build is mobile-first. Enrollment, grades, permits, enforcement, revenue, client records — full access from anywhere, on any device. The systems run on cloud infrastructure, so there is nothing to install and nothing to sync.

Have a different question?

The fastest answer is a brief conversation about your operation.

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