MOSAIC was designed and built for a boutique resort: reservations, a live room board, excursions, transport, kitchen and dietary reports, branded communications, groups and weddings, and reporting, with five staff roles each seeing only what their job needs. It is shown here as an example of what we build.
A resort runs on hundreds of small decisions every day. Who is checking in, what they are allergic to, who needs the airport at six, which suite turns over by two. The owner needed every one of them in one place, on every staff phone, with each role seeing only what it needs.
MOSAIC holds the full booking lifecycle, a live room board, excursions, kitchen and dietary reports generated from check-ins, transport, branded email through the resort's own Gmail, group and wedding coordination, and ten-plus report types.
Eleven modules, one system, one login per role.
Create, edit, assign rooms, check-in, check-out, cancel. Forty-seven fields per booking. Every guest, every history, every detail.
A visual grid of every room with real-time status: occupied, cleaning, maintenance, or blocked. Front desk, housekeeping, and ownership all see the same board.
Schedule any activity, manage capacity, build guest lists, and confirm bookings from the same record as the reservation.
Daily meal reports auto-generated. Dietary alerts, allergy aggregation, and special requests carried through from the booking record.
Nine customizable templates and eight-step automated sequences. Invoices, receipts, and welcome packets generated automatically, plus property-wide announcements.
Weddings, retreats, and corporate bookings with a custom itinerary per group and every guest linked back to the parent record.
Live occupancy, arrivals, and dietary alerts. Airport pickups, driver assignment, and unscheduled detection. Ten-plus report types with CSV export. Owner-managed rooms, pricing, and packages. Five roles: Owner, Front Desk, Kitchen, Housekeeping, and Guide.
Boutique resorts, eco-lodges, all-inclusive properties, retreat venues, and small luxury hotels with a mix of accommodations, food and beverage, and excursions.
A live dashboard readable in thirty seconds from a phone.
The same room board, the same reservation, one login each.
Meal reports and guest lists generated from the bookings, every day, without anyone having to remember.
What the finished system included.
When an existing platform does not fit how an organization operates, we design and build a system around its workflows. MOSAIC started that way. Every custom project is scoped individually.
Questions? tammy@mindpalacehypno.com